WCS Support
Our websites are built using a platform we designed from the ground up and therefore our experienced developers know inside out. It means that we don't rely on any third party software and is constantly kept up to date.
Any issues or requests are dealt with in house so our friendly team not only know our products but also our customer base meaning you won't get passed around waiting for an answer.
Friendly, Yorkshire-based Support
We’re here to help every step of the way with our comprehensive annual support package. Any issues with your website? Just let us know and we’ll get right on it.
Regular, Unobtrusive Updates
We're continually working on WCS to add new features and fix any issues our customers find.
Regular updates are included as part of the package, and we'll notify you in advance if any downtime will occur, so we can schedule them for the most convenient time.
Have Your Say
We host regular User Groups for WCS, both virtually and in the real world.
These are a chance for you to suggest new features, convene with other organisations on how they’re using the system, and get some top tips and walkthroughs from our staff here at WJPS.
Don't just take our word for it, here is some of the feedback we have received from our customers ...
Morton on Swale Parish Council
Working with WJPS on the development of our new website has been an absolute pleasure. James and his team have been exceptionally helpful and supportive throughout the project, and, from them releasing the development site to me on Wednesday, we were able to go “live” just five days later – a testament to the professionalism and commitment of WJPS. I am delighted to be able to commend them to other Parish Councils looking to revitalise their website."
- Roger Dale, RFO of Morton-on-Swale Parish Council.
Ingleby Arnclliffe Parish Council
From our first contact with the company their response was swift and extremely helpful. We were asked for our brief in the building of our website and received a clear description of what to expect. Our website content was subsequently transferred smoothly with a number of changes carried out to bring it up to date. In-person training was made available for the Councillors and the Parish Clerk, and we were reassured that any queries would be swiftly dealt with. Some written documents (crib sheets) were offered to help content editors learn how to add information to their pages. The new website is attractive and easy to navigate and the Parish Council has received many compliments about it. We feel confident, that in engaging the services of WJPS, we have done all that we can to comply with the government's accessibility legislation."
- Ingleby Arncliffe Parish Council.
